Frequently Asked Questions Support

How can I order?

You can place an order directly on our website by adding products to your shopping cart. Or you can send us an email on office@green-print.ro and also you can contact us on Whatsapp on +40728350300

How long does it take for the order delivery?

It depends on the country you are from but usually it doesnt take more than 5 working days

What are the payment methods?

You can pay via bank wire transfer or by card

I want to pickup the order from your warehouse

You can pickup the order fron our warehouse but it needs to be payed before.

Our warehouse working hours are 09:00 - 16:30

More info in the Contact section

Where can I find my invoice?

Check out the order history section and you will find the invoices for all the previous orders

How can I return the goods

Cotnact us via email at office@green-print.ro and we will arrange the return

I received some damaged goods. What can I do?

Cotnact us via email at office@green-print.ro and we will find the best solution about compensation

What is the wishlist?

In the wishlist you can save your favorite products so you dont have to look for them next time you want to order. Also you can share the list with other people. You add products to the wishlit by clicking on the small heart in the product page

The product I want is not in stock! When is it coming back?

You can set up a email alert for when the product is back in stock from the product page

I want to see my previous orders

You can see all your orders in the order history section from you account dashboard

You didn't find the answer to your question?